Government State and County Care Systems
Unify Care and Show Impact for Citizens
P-CIS connects services across all organizations to create a unified safety net system. Offering data sharing with consent management, citizens can feel that their providers are as connected as they want them to be.
With P-CIS state and county care providing systems have more insight into the needs of the population and the impact of program and policy on citizens.
State and Countywide Unified Care Systems
People served by one organization in a community are commonly co-served by other organizations, such as behavioral health, child welfare, school, justice, and health care, among a few. P-CIS is designed to unify information across these organizations to form a Care Circle around the person and family. With P-CIS, organizations can flexibly and easily collect information about people in care, share what is needed between providers, and monitor outcomes in real time.
P-CIS is designed for flexible and judicious sharing of information. P-CIS interoperates with existing electronic records across all care organizations, and data sharing protocols are enabled through “Care Circles”. Information is shared for co-served individuals, for just the agreed and released elements of information, for just the times when those people are co-served. Workflow continues within native electronic systems at each care organization, and through its connections, P-CIS identifies when people are co-served.
Highlighted Features
Data Hub: P-CIS centralizes a golden record that enables push/pull so that each data system can share information needed by other data systems
Centralized Record: P-CIS merges information together into a centralized repository, releasing only what is allowed and approved for each organization
Consent Management: Provider organizations and people in care control who can see their data
Pre-Authorization and Level of Care: States and counties can interoperate with provider EMR/EHR to automate pre-authorization and level of care determination in real time, without disrupting provider workflow
Stories of Success
An Opeeka customer matches youth to foster families and provides services to support youth and family. During sessions to check in with youth and families, the care organization noticed that caregivers were often focusing on the most recent events and youth behaviors in only the last three days, especially if circumstances were challenging. One boy, let’s call him Josh, who had experienced significant trauma and several placement changes was experiencing significant emotional dysregulation (crises) 3 times per week when first placed with a foster family through the care organization. The care organization provided services to support the youth and family.
When the care organization met with the family at six months, Josh had had a significant emotional dysregulation the day prior to the meeting. The foster parents were focused on the events of the prior day and were worried that they were not a good fit for Josh because they were not seeing any progress. The care organization was able to present to the family a trajectory of success report that showed that Josh had progressed from having crises three times per week to now one time per week on average. The care organization was able to use data to help the family visualize the progress over time, and the foster parents were encouraged. The foster parents re-engaged in care for Josh, and over the next year he continued to improve. The foster parents when on to adopt Josh and give him a forever home.
At a critical time when Josh could have experienced another disruption in placement, visual reports helped everyone focus on incremental progress and strengths, setting a course to a more positive outcome.
The Benefit
Citizens experience increased access to needed services more quickly
Citizens feel the safety of a cohesive care system
Citizens don’t have to repeat their story to each organization where they seek care
Care systems respond faster to changing population needs
Provider staff spend less time on documentation with reduced administrative burdens
Policies are based on citizen outcomes
Provider staff spend less time hunting down citizen information when sharing is approved
States and counties can reduce and eliminate bias in decision processes
States and counties see evidence of the positive impact policies and programs are making on citizens
Care and services are more effective and equitable at lower costs
Citizens improve quicker because they receive better matched services sooner
Citizens experience heathier lives
