
Many would argue that the first step of building an understanding about any person is to have a clear idea about the relationships of those around them. In the behavioral health field, it can be difficult keeping track of various clients’ connections and familial relationships over time.

It is 2:30 pm on a Thursday afternoon, Ann and her son Steve just walked out of an intense weekly mandated family counseling session. It’s been five weeks and I still don’t feel like there’s been any progress, Ann thought as they walked down the hall. She wiped tears off her face, I just don’t know what to do anymore.

In our lives, most of us have had the experience where we have sought guidance from a doctor, spiritual leader or administrator to address a concern in our life. It is likely that in some experiences we felt the person from whom we sought guidance understood our concern and provided helpful advice, but in other interactions we may have felt misunderstood or even dismissed.