What is a system of care?
A system of care is a network of provides who offer a set of resources and services that help people live healthy, fulfilling lives. It involves the coordination of services, such as mental health treatment, medication management, housing support, and social services to help individuals achieve the best quality of life possible.
How does P-CIS help recruit and manage resource families and therapeutic foster care?
Opeeka’s Person Centered Intelligence Solution (P-CIS, /pieces/) supports assessment of potential resource families. P-CIS has been used to assess foster families with the Casey Foster Families CHAP Assessments for Available Time Scale, Receptivity to Birth Family Connections, and Social Readjustment Rating Scale. P-CIS has also assessed foster families with the SAFE Psychological Inventory. P-CIS converts foster family responses on multiple types of assessments into readable story maps and tracks changes on responses over time. In addition, P-CIS can match children/youth to resource families based on child/youth needs and resource family strengths to address those needs.
How does P-CIS help match children/youth to most compatible foster families?
P-CIS applies two types of matching approaches: a rules-based approach and a learning method. The rules-based approach is calibrated based on logical decisions of what types of needs would match best to which type of family circumstances. The learning models learn over time whether those assumptions were accurate. Learning models recommend matches based on how children/youth with similar circumstances have progressed while with families who had similar assessment response patterns. In this way, both practice judgement and historical experience inform decisions for therapeutic foster care placement and services.
How does P-CIS help with staff recruitment, training, and coaching?
By helping staff to recognize their own strengths, matching them with children/youth for whom they do well, and providing targeted coaching and training, agencies can improve staff recruiting, engagement, and retention. P-CIS identifies staff strengths, training needs and coaching opportunities in multiple ways.
How does P-CIS dashboard help with coaching and supervision?
First, staff themselves and their supervisors can review a dashboard of people they are helping along with particular areas of focus. As a supervisor of Toto Gale, I could log into P-CIS and access his view of his dashboard to see he is helping 18 children/youth. He is helping seven youth with school achievement, one of whom has met the goal. For strengths, he is helping to build Optimism for seven youth, one of whom has met the goal. I can see in the pies that Toto is focusing more on areas of need than on building areas of strength. This could be a coaching opportunity for Toto.
Can staff see their own caseload insights?
Similarly, staff themselves and their supervisors can review dynamic insights for people they have helped. We can quickly see that fewer of the people that Toto is helping are resolving an Adjustment to Trauma area of need. It may be that Toto could benefit from some additional training for trauma-informed care.
Systems of care should allow teams to share data across programs and care settings to coordinate services.
With the help of AB 2083 agencies in a system of care are allowed to share data across programs and care settings to coordinate services. Systems of care are a way for organizations, governments, or communities to organize the delivery of health services, often at a local or regional level. They can be used to coordinate services across different care settings and to provide the infrastructure for care-related information systems. Opeeka is working to coordinate care across communities to support AB 2083 and all foster children/youth, families and helpers. https://www.opeeka.com/fostercare/